GTCS/GDPR/COOKIES

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O firmie

Policy cookies i GDPR

Policy cookies

 

This Cookies Policy sets out the rules for storing and accessing information on the User's devices using cookies, for the purpose of carrying out services provided electronically requested by the User, by HITEGLA.§1 DefinitionsAdministrator - means HITEGLA, which provides services electronically and stores and accesses information in the User's devices. Cookies - means computer data, in particular small text files, recorded and stored on the devices through which the User uses the websites of the Service.Administrator Cookies - means cookies placed by the Administrator, related to the provision of electronic services by the Administrator through the Service.External Cookies - means cookies placed by the Administrator's partners, through the website of the Service.Service - means the website under which the Administrator operates the website, operating in the domain of https://www.HITEGLA.COM Device - means an electronic device through which the User gains access to the websites of the Website.User - means an entity for whom, in accordance with the Regulations and the law, services may be provided electronically or with whom an Agreement for the provision of electronic services may be concluded.§2 Types of Cookies usedThe Cookies used by the Administrator are safe for the User's Device. In particular, by this means, it is not possible for viruses or other unwanted software or malware to get into the Devices of Users. These cookies allow to identify the software used by the User and to customize the Service individually for each User. Cookies usually contain the name of the domain from which they come, the time they are stored on the Device and the assigned value.The Administrator uses two types of files Cookies:Cookies session: they are stored on the User's Device and remain there until the session of a given browser ends. The stored information is then permanently deleted from the Device's memory. The mechanism of session Cookies does not allow the collection of any personal data or any confidential information from the User Device.Permanent Cookies: are stored on the User Device and remain there until they are deleted. Ending the session of a particular browser or switching off the Device does not delete them from the User Device. The mechanism of Persistent Cookies does not allow the collection of any personal data or any confidential information from the User Device.The User has the option to limit or disable access of Cookies to his Device. If you use this option, the use of the Website will be possible, except for functions that by their nature require Cookies.

 §3 Purposes for which Cookies are usedAdministrator uses own Cookies for correct configuration of the Service, and in particular for:adapting the content of the Website to User preferences and optimizing the use of the Website.Administrator uses own Cookies for authentication of the User in the Service and ensuring the session of the User in the Service, and in particular for:maintaining the session of the User in the Service (after logging in), thanks to which the User does not have to re-enter his/her login and password on each sub-page of the Service;correct configuration of selected functions of the Service, enabling, in particular, verification of the authenticity of the browser session. optimizing and increasing the efficiency of the services provided by the Administrator.The Administrator uses its own cookies to carry out the processes necessary for the full functionality of the websites, and in particular to adjust the content of the websites of the Service to the preferences of the User and to optimize the use of the websites of the Service. In particular, these files allow to recognize the basic parameters of the User's Device and appropriately display the website, tailored to his individual needs.Administrator of the service uses Cookies external for the purpose of presenting interactive 3D models on the websites of the Service, which are downloaded from an external website.The administrator of the service uses external Cookies to collect general and anonymous statistical data through analytical tools Google Analytics (administrator of external Cookies: Google Inc. based in the USA).§4 Possibilities to determine the conditions for storing or accessing CookiesThe User can independently and at any time change the settings for Cookies, determining the conditions for their storage and access by Cookies to the User's Device. Changing the settings referred to in the preceding sentence, the User can make using the settings of the Internet browser or through the configuration of the service. These settings can be changed, in particular, in such a way as to block the automatic handling of Cookies in the settings of your web browser or to inform you each time they are placed on your Device.

Detailed information about the possibility and methods of handling cookies is available in the settings of your software (web browser).The user can delete cookies at any time using the available functions in the web browser he uses.Restricting the use of cookies, may affect some of the functionality available on the Website.

[update: 2024-04-26]

 

Privacy Policy GDPR

 

§1 General provisions

 

This document constitutes an information clause in accordance with Article 13 (1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter RODO) for persons (Customers) using the services of the data controller.The controller of personal data within the meaning of Article 4 (4) RODO is HITEGLA, based in Warsaw, Poland, e-mail address: office.hitegla@gmail.com.Administrator in accordance with Article 32(1) of RODO, observes the principle of personal data protection and applies appropriate technical and organizational measures to prevent accidental or unlawful destruction, loss, modification, unauthorized disclosure or unauthorized access to personal data processed in connection with its operations.Provision of personal data by the customer is voluntary, but it is a prerequisite for the conclusion of a contract the subject of which are the services provided by the administrator or the products offered by it. The customer is obliged to provide personal data, and the consequence of failure to provide data is the inability to use the administrator's offer.

 

§2 Purpose and basis of personal data processing

 

The controller processes personal data for the following purposes:concluding and executing sales contracts the subject of which are products offered by the controller, including in its online store;providing electronically the services available on the controller's websites (e.g. newsletter);sending marketing information regarding the controller's product or service offerings;answering questions directed to the controller via the contact form available on its websites.The basis for processing personal data is:§ 6(1)(b) RODO for the purposes referred to in paragraph 1(a)-(b);§ 6(1)(a) and (f) RODO for the purposes referred to in paragraph 1(c)-(d).

 

§3 Data Recipients.

 

Transfers of data to third countriesThe recipients of personal data processed by the controller may be entities intermediating in the supply or making deliveries to persons purchasing the controller's products and electronic payment operators.Personal data will not be transferred to countries outside the European Economic Area.

 

§4 Period and scope of storage of personal data

 

The Administrator shall store personal data for a period of time related to the term of the contract, the performance of which is related to the processing of data, and in the event of termination of the contract no longer than:for the period of time during which the data subject may exercise the rights under the administrator's warranty for defects of the sold thing or guarantee, unless a longer period of storage is required by applicable law, but no longer than 10 years;for a period of 5 years for personal data contained in billing documents (invoices) in accordance with the Accounting Act;until the withdrawal of consent to the processing of personal data. The Administrator collects and processes personal data provided in the contact form including: name, surname, e-mail address, telephone number, company name and address. We use secure communication encryption protocol (SSL) to transmit information provided in the contact form.

 

§5 Rights of the data subject

 

Any person whose personal data is processed by the controller has the right to access the content of their data, the right to rectification, erasure (“the right to be forgotten”), restriction of processing, the right to data portability, the right to object and the right to withdraw consent to data processing at any time.Any person who considers that their personal data is processed by the controller in violation of the provisions of RODO has the right to lodge a complaint with the President of the Office for Personal Data Protection.

 

§6 Profiling

 

Personal data obtained by the data controller are not processed by automated means - including profiling.

 

§7 Cookies

 

Our website www.hitegla.com uses cookies. These are small text files sent by a web server and stored by your browser software on your computer. When the browser reconnects to the site, the site recognizes the type of device from which the user is connecting. The parameters allow only the server that created them to read the information they contain. Cookies thus facilitate the use of previously visited sites. The rules for the processing of data collected by cookies are given in the document Cookies Policy. The technology of cookies does not collect, process or collect personal data.Detailed information about cookies is available in the Cookies Policy.

 

[Updated: 2024-04-26]

 

HITEGLA

 

GTCS

General terms and conditions of sale

 

§1. GENERAL INFORMATION

 

1.GENERAL CONDITIONS OF SALE, hereinafter referred to as GCS, define the rules of execution of orders of goods, products and services, hereinafter referred to as PRODUCTS for the benefit of the PURCHASER and apply to all commercial relations between HITEGLA, hereinafter referred to as HITEGLA, and the PURCHASER.2. Any deviations from GCS require consent of HITEGLA and the PURCHASER expressed in writing or in electronic form (e-mails) - otherwise being null and void - by persons authorized to represent the parties. A person signing letters or electronic correspondence on behalf of the PURCHASER shall be deemed authorized on its behalf to perform these actions, without the need for the PURCHASER to grant separate powers of attorney to that person. However, HITEGLA may, in case of doubt, demand presentation of the original power of attorney.

 

§2. SUPPLIES

 

1 The subject of deliveries to the PURCHASER are PRODUCTS specified in the HITEGLA commercial offer, as well as PRODUCTS not appearing therein, and delivered to the PURCHASER on the basis of separate agreements. (2) Deliveries are carried out on the basis of an Order from the PURCHASER signed by persons authorized to represent the PURCHASER. In the case of deliveries carried out by self-collection and payment upon receipt of products, the Order is not required. (3) DELIVERY OF PRODUCTS shall take place on the terms and conditions - EX-WORK (HITEGLA warehouse - Warsaw) - Incoterms 2010.

 

§3. OFFERS

 

Offers for PRODUCTS are submitted by HITEGLA to the PURCHASER by HITEGLA employees authorized to do so.2. Originating from HITEGLA offer, referred to in these GTS, does not constitute an offer within the meaning of civil law, but an information document serving as an invitation to conclude a contract. The content of the offer cannot be the basis for any claims against HITEGLA. The term indicated in the offer is for informational purposes only and does not constitute acceptance by HITEGLA of obligations related to its indication. The offer does not reserve the goods.3. The price offer is valid for a period of 30 calendar days from the date of the offer, unless the content of this document provides otherwise. The prices quoted are net prices - excluding VAT and other fees and taxes. The prices do not include the cost of transportation, packaging and other documents other than those indicated in §8 item 1. The price may depend on other factors affecting the value of the PRODUCT on the date of delivery and in the offer is clearly indicated.4. Deliveries with a shortened lead time called emergency deliveries are subject to the right to charge additional costs associated with the execution of the order in this mode.

 

§4 ORDERS

 

1.Receipt of an ORDER from the PURCHASER in accordance with § 2 item 2 must be unambiguous in terms of the parameters of the PRODUCTS, as well as all other conditions for the execution of the DELIVERY.2. The date of receipt of the order shall be the date of written reconciliation of the last ambiguity.3. The order from the PURCHASER is given an identification number, which is indicated in the AFFIRMATION OF ACCEPTANCE OF ORDER FOR PERFORMANCE, hereinafter referred to as the AFFIRMATION. The CONFIRMATION is sent to the PURCHASER, within 72 hours after the acceptance of the ORDER, by electronic means (e-mail).4. The PURCHASER may withdraw from the contract (resign from the order, which was accepted by HITEGLA by sending the CONFIRMATION to the PURCHASER) paying at the same time to HITEGLA a withdrawal fee in the meaning of Article 396 of the Civil Code in the amount of 50% of the net value of the order. The declaration of withdrawal from the contract is effective only if it is made at the same time with payment of the deviation to HITEGLA's account. In case of non-payment of the derogation within the above period, the provisions of paragraph 6 shall apply accordingly. 

Personalized goods (made to order) shall not be subject to return/resignation.5. The PURCHASER's right to withdraw from the contract with payment of a deposit shall not apply to:a) non-standard and personalized products.b) products covered by an emergency order, regardless of whether the emergency order concerned standard or non-standard products.6. In the case referred to in paragraph 5, the products shall be placed at the disposal of the EX-WORK PURCHASER (HITEGLA), unless earlier, i.e. before receipt by HOTEGLA of the PURCHASER's statement of cancellation of the products, they have been sent to the PURCHASER in accordance with § 7 of these TERMS and CONDITIONS. HITEGLA shall immediately inform the PURCHASER about the above circumstances.7. The minimum value of the order is not specified, the costs of transportation and possible attestation will be added to each order.

 

§ 5. TERM OF THE ORDER

 

The order completion date specified in the confirmation shall mean the date of placing the PRODUCTS in the HITEGLA Main Warehouse ready for loading.2. If the PURCHASER declares to collect the PRODUCTS by its own transport and does not do so for a period of 5 calendar days, HITEGLA shall have the right, without the need to direct separate written calls to the PURCHASER, to send an Invoice for the execution of the delivery and to charge storage costs. In case of non-collection of the PRODUCTS within 14 days from the declared date of collection by own transport, HITEGLA shall have the right to ship the PRODUCTS to the PURCHASER, without the need to direct separate written summons to the PURCHASER.3. The delivery date may be subject to change in case of events such as strikes, disasters, wars, arrears of payment of previous invoices and any other caused by force majeure that may hinder or prevent delivery. In such a situation, the PURCHASER may not refuse to accept delivery beyond the proposed delivery date, and the delivery date shall not constitute grounds for compensation or price reduction.

 

§ 6. MARKING AND PACKING

 

(1) PRODUCTS submitted for acceptance shall be marked in accordance with HITEGLA's Company Standards and such marking shall allow unambiguous identification of the PRODUCT.(2) Any forms of marking of products other than those contained in HITEGLA's Company Standards shall be subject to an additional fee, unless otherwise provided for in other Agreements between the PURCHASER and HITEGLA. The amount of fees shall be specified in the offer or AFFIRMATION OF ORDER ACCEPTANCE, if the forms of marking were not expressly indicated in the INVITATION TO TENDER, OFFER, but were indicated in the ORDER.3. PRODUCTS submitted for acceptance shall be packaged in accordance with HITEGLA's Company Standards. All forms of packaging and protective systems for transport are not included in the price of the product and HITEGLA will charge additional fees for them, unless otherwise agreed with the Purchaser.4. Packaging costs are calculated individually each time and are included in the price of the product or total transport costs.

 

§ 7. TRANSPORT

 

(1) The provisions of paragraphs 1-3 of this paragraph shall apply if the PURCHASER - in the order - resigns from receiving the PRODUCT at the premises of HITEGLA. In this case, the formula EXW (HITEGLA) Incoterms 2010.2. PRODUCTS are delivered to the PURCHASER at his expense and risk to the address indicated in the order as the shipping address. If the shipping address is not indicated in the order, the PRODUCTS are delivered to the address of the BUYER's registered office.3. HITEGLA will carry out delivery with transport through DHL. Or inpost.4. In the case of large-size deliveries and other deliveries not taken by the forwarders, the transportation of PRODUCTS shall be carried out by transport organized by the PURCHASER. In this case, the risk of transportation of goods shall be borne by the PURCHASER.

 

§ 8 DOCUMENTS

 

1 At the time of delivery of the PRODUCTS, the following documents are also provided in accordance with HITEGLA's factory standards:- the original invoice (or a copy if the shipping address of the goods is different from the shipping address of the PRODUCTS, in which case the original is sent by mail to the PURCHASER's registered office address or other address indicated in the order)- specifications - in case of export orders and intra-Community delivery.2. . Any other documents required by the PURCHASER are subject to additional charges according to HITEGLA's quotation or based on separate calculations to the extent of requirements specified by the PURCHASER. The quotation or separate calculations shall be provided at the request of the PURCHASER

 

§ 9. Payments

 

The BUYER shall be obliged to make timely payments in accordance with the time limit resulting from the commercial invoice. Submitting a complaint or any other objections shall not entitle the PURCHASER to withhold the payment or unilaterally extend the payment deadline.2. The PRODUCT shall remain the property of HITEGLA until the payment for the delivery is made.3. In the case of untimely payment or arrears in payment for previous deliveries, HITEGLA may charge the statutory interest. Furthermore, after the expiry of the payment deadline indicated on the invoice, HITEGLA may withdraw from the contract of sale, without the need to set an additional payment deadline for the PURCHASER and demand the return of the PRODUCTS in their original form at the cost and risk of the PURCHASER. The fulfilment of subsequent orders may be suspended until all previously incurred due obligations have been settled, of which HITEGLA shall notify the PURCHASER. Suspension or delay of deliveries on this account shall not be the basis for any claims on the part of the PURCHASER.                                        4 Customised, personalised goods, made on the basis of a design/drawing of the customer shall require a prepayment.

Translated with DeepL.com (free version)

 

§ 10. GUARANTEES AND COMPLAINTS

 

1) HITEGLA provides a quality warranty for products for a period of 12 months from the date of purchase. The warranty does not cover consumable products (consumable in the course of operation).2.In case of detection of hidden defects of the PRODUCT, the BUYER should inform HITEGLA about the situation within 3 working days from the date of detection of the defect (but no later than 14 days from the date of delivery) in the form of a written complaint.3.Each complaint must be made in writing under pain of nullity.4. HITEGLA shall not be liable for damage caused by incorrect or negligent installation, storage or transportation of the PRODUCTS.5. HITEGLA shall not be liable for the correct operation of the PRODUCTS at the place of installation due to lack of comprehensive knowledge of the operation of the machine, equipment or installation. Any proposed solutions for the use of the PRODUCTS are based on HITEGLA's knowledge and the state of the art.6. The PURCHASER is responsible for fully recognizing the applicability of the PRODUCT.7. HITEGLA shall be responsible for the quality of the PRODUCT, performance in accordance with applicable standards and the state of the art. HITEGLA's responsibility is limited to the replacement of defective or non-conforming PRODUCTS.8. Any quality characteristics of the PRODUCTS not named in the order shall be selected by HITEGLA in accordance with the state of knowledge and shall be treated as irrelevant to the purpose they are intended to serve and shall not be treated as grounds for COMPLAINT.

 

§ 11. FINAL PROVISIONS

 

In performance of its obligation to inform the BUYERS about these TERMS and CONDITIONS, HITEGLA shall make their content available, in an electronic version identical to the paper version, on its website.HITEGLA shall inform the BUYERS about making these TERMS and CONDITIONS available on the aforementioned website in the offer documents referred to in § 3, as well as in the document containing the CONFIRMATION OF ACCEPTANCE OF ORDER FOR PERFORMANCE referred to in § 4.3. The PURCHASER is obliged to inform HITEGLA about the use of a model contract in the form of, for example, general terms and conditions or regulations, in the letter containing the ORDER, at the same time submitting a copy of the model contract used by the PURCHASER - under pain of invalidity of the terms and conditions resulting therefrom against HITEGLA. In such case, HITEGLA shall declare, in the order acceptance document specified in § 4.3, on what terms it intends to conclude a contract for the PRODUCTS covered by the order. In case of discrepancies between the Parties, the execution of the order shall be suspended until a written agreement is concluded, regardless of whether the order is of an emergency nature, unless the PURCHASER immediately informs HITEGLA in writing or in electronic form (e-mail) that it resigns from applying its own contractual model.3. In matters not regulated by these General Terms of Sale, the provisions of Polish law shall apply, in particular the provisions of the Civil Code and the Transport Law.4. In case of a dispute, the court having exclusive jurisdiction shall be the court in whose district HITEGLA's registered office is located.

 

[Updated: 2024-04-26]

 

HITEGLA